Shipping, Returns, Refunds

Handling

Bloomside Botanicals offers domestic United States Postal Service (USPS) shipping options. Once received, the order will be processed within 3 to 5 business days and shipped according to the chosen shipping rate. 

Shipping Information

The customer is responsible for providing the correct shipping address details. 

If a package is returned because of incorrect information entered at checkout, an email will be sent requesting the correct shipping address and additional shipping cost.

Bloomside Botanicals is not responsible for a package delivered to an incorrect address entered at checkout

Damaged Packages

If an item is received broken and the packaging shows no signs of damage, contact Bloomside Botanicals within 5 days for consideration of refund or replacement. Include photos of the shipping box and damaged content. 

Returns and Refunds

If your order is incorrect, email Bloomside Botanicals at hello@bloomsidebotanicals.com within 5 days of delivery for resolution.

Changes to Orders and Order Cancellations

An order cannot be changed once placed online.

To cancel an order, email Bloomside Botanicals immediately. Orders cannot be cancelled once the package has shipped.